Privacy Policy

Last Updated: 6-11-2023

This Privacy Policy explains the practices related to the collection, use, and protection of personal information when accessing or using the services provided by Barqi Alaat. The term “Services” refers to all interactions with the website, purchases made, or any other form of communication conducted through the platform.

By using the services offered by Barqi Alaat, consent is provided for the collection and use of personal information as described in this Privacy Policy. If any terms are not acceptable, refrain from using the services.

Policy Updates
This Privacy Policy may be revised periodically to reflect changes in practices, legal requirements, or other factors. Any updates will be published on Barqi Alaat, with the “Last Updated” date amended accordingly.

Collection and Use of Personal Information
Personal information is collected to facilitate the functionality of the services. The nature of the information collected depends on how the services are accessed.

1. Information Provided Directly by Users

   • Contact Information: Includes name, phone number, email address, and postal address.
   • Order Details: Includes shipping and billing information, payment confirmations, and related data.
   • Account Credentials: Includes usernames, passwords, and any security questions created for account access.
   • Shopping Activity: Includes items viewed, added to the cart, or saved to a wishlist.
   • Customer Support Interactions: Includes messages or feedback submitted during communications.

2. Automatic Information Collection
   Cookies and similar technologies are used to collect data automatically, including:

   • Device and browser information.
   • IP addresses and network connection details.
   • User interactions with the website and services.

3. Third-Party Information
   Information may be collected through trusted third-party providers, including:

   • Payment processors to handle transactions securely.
   • Platforms supporting website operations, such as Shopify.

All information obtained from third parties is processed in line with this Privacy Policy.

Purpose of Collecting Information
Collected data is utilized for the following purposes:

• Fulfilling orders and delivering products or services.
• Communicating updates related to accounts, orders, or transactions.
• Personalizing the shopping experience and enhancing service quality.
• Conducting marketing and promotional activities.
• Preventing fraudulent or unauthorized activities and ensuring security.

Cookies and Tracking Technologies
Cookies and similar tools are used to enhance functionality, analyze user behavior, and improve the overall experience. Users can manage or block cookies through browser settings; however, some features may not function correctly if cookies are disabled.

Sharing of Personal Information
Personal information may be shared in limited circumstances, including:

• With service providers such as payment processors, shipping partners, and IT support.
• For marketing purposes, with trusted advertising and analytics platforms.
• To comply with legal obligations or protect the rights and safety of users.

No sensitive personal information is shared for the purpose of inferring user characteristics.

User Rights and Data Management
Depending on regional regulations, users may have the right to:

• Access personal information collected.
• Request correction or deletion of inaccurate or unnecessary data.
• Opt out of receiving promotional communications.

Requests related to data management can be submitted through the contact details provided below.

Contact Information
For any inquiries, concerns, or requests related to this Privacy Policy or personal information, contact:

• Phone: +92 305 1393880
• Email: info@barqialaat.com
• Address: Shah Alam Market, Lahore.